Case Management

The visit and service was all positive.  

Making the initial inquiry and setting up the first appointment took no time at all. We were challenged with agreeing on an appointment time because of our ever changing schedule and Dorota was extremely patient. We would already be set up with schedule were we not self-funding our home care services.

I have been working with José for the past fifteen months on pre and rehabilitation of my knee after suffering an ACL injury whilst playing football. Having worked with José  for this amount of time I can honestly say that my recovery would never have been what it is today had it not been for his dedication, perseverance and support both physically as well as mentally.  He has always encouraged and motivated me throughout what has been a tough and at times frustrating journey - that at times frankly felt like a nightmare. Had it not been for his support and his single-minded focus, I might have given up. So I am truly grateful to José and feel very fortunate to have worked with someone who is not only a professional of the highest order but someone now who I truly do consider my friend.  My injury has had a number of significant setbacks. The initial injury was worse than feared and progress was very slow. However José never let me know about this because it was not relevant or something that I needed to dwell on. Moreover after my surgery I picked up an infection that lasted for close to three months. This made me feel very disheartened - I felt I was catching every bad piece of luck in the book. He never allowed this to impact my recovery or ultimately the end goal of returning to play football fitter and healthier than ever.  The amount I have learned during this process has left me better off than prior to my injury. José imparts knowledge and understanding and that allowed me to understand the entire pre and rehabilitation process. It has been a very rewarding journey.  Finally, I think José is quite frankly a brilliant human being. I trust him absolutely, he pushes, he makes me work hard and has always kept me focused on the end goal. Now that I have reached it we have new goals and I know that I can always count on him for any issues that arise. That's a very reassuring feeling to have.  Quite simply I cannot recommend José more highly - I have been so lucky to have worked with him and I can only hope all his patients recognise just how lucky they are!   

My Physio, Emma, is excellent, punctual and highly recommendable. I am still in treatment and her advice is allowing me to make huge steps to full mobility after my knee replacement.

I am totally satisfied  with your service. I was amazed that you could find me a physio on a bank holiday!  Eva was lovely and very good at her work. I managed to get over my symptoms in the first session.